We have found the middle ground in terms of providing IT support. This is achieved by offering a service that combines both friendly and personal service with a professional formal service. So, friendly and personal service allows our clients to call us at anytime to address issues without concerns about incurring costs. Professional and formal means that we ensure that these calls are logged, service levels tracked and proactive actions minimise any down time.
We have a unique combination of expertise and so are able to provide clients with both no nonsense business advice for their IT infrastructure, having team members with over 30 years of IT and business experience as well as young energetic technocrat able to assist with modern day operating system and gadgets.
We have grown our business at a pace that allows us to continue to offer this level of service. We don’t need SLA’s with our clients. We meet and exceed expectations and are able to manage their IT infrastructure on a fixed budget. Minimal risk, no surprises, saving money from day one.
Many of our competitors go to great lengths to punt Microsoft partnerships and accreditation. We are vendor neutral and while we have extensive experience with Microsoft products, we are able to deploy open source solutions where these are make business sense.
Our clients are our best advert for our service. Any doubt about what we are able to do for you is best alleviated by simply contacting one of our current clients and we will happily facilitate this for you. Once you come on board, we will then ask that you will do the same, ensuring that we meet your expectations.
We take total responsibility for your IT infrastructure. To this end, we have our own web and mail servers to eliminate ISP related problems.
We have a wide range of tried and tested products (PBX, Antivirus, mail archive, Firewall and Internet management etc.) that can make a significant difference to your business.